In the News

Industry News and Articles from Americom

Why Your Business Should Use Managed Print Services

November 2nd, 2023 by admin

A person trying to operate a printer

Any digital transformation proves to be a headache for businesses across all sectors. Their search for a tool that offers the right balance between technology, people, digitalized information, and physical documents leads them into uncharted waters....

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Posted in: Managed Print Services

Benefits of Accounts Receivable Management Software

September 18th, 2023 by admin

A person using a calculator and a tablet

For most of us, our earliest memories of counting involve some change from our little piggy banks, marveling at the coins, and slowly understanding their value. Fast forward to today's sophisticated world, and we're looking at financial transactions...

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Posted in: Solutions

What Are Managed Print Services

May 23rd, 2023 by admin

A businessman placing a piece of paper into a printer

Managed print services (MPS) are a comprehensive solution to help businesses better manage their printing environment. Through MPS, organizations can streamline their printing operations, reduce costs, and increase efficiency. By having an outside provider...

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Posted in: Managed Print Services

Document Management Solutions Help Businesses Stay Organized

April 24th, 2023 by admin

Three coworkers in business attire looking over a document

Document management solutions are software and hardware systems designed to help businesses store, organize, share, and manage their digital documents. These systems enable companies to move away from traditional paper-based processes and reduce the...

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Posted in: Document Management

How Contact Center as a Service Benefits Your Business

April 4th, 2023 by admin

A headset resting on a laptop keyboard

Contact Center as a Service (CCaaS) is an on-demand, cloud-based platform that enables businesses to quickly and easily set up virtual contact centers. With CCaaS, companies can take advantage of features like automated call routing and IVR, advanced...

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Posted in: Solutions

Learn About the Benefits of VoIP

March 20th, 2023 by admin

A man pointing at digital polygons

VoIP, or Voice over Internet Protocol, is a communication technology used to make and receive phone calls over the internet. VoIP converts voice signals into digital data packets, which are transmitted over the internet in real-time. VoIP is becoming...

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Posted in: Hosted Phone Systems

Why Help Desk Solutions Are Necessary for Any Business

March 2nd, 2023 by admin

A smiling woman wearing a headset while talking to customers

Help desk solutions offer an efficient way for businesses to manage customer service inquiries, technical support requests, and other customer-related services. With the help of these tools, companies can respond quickly and accurately to customers'...

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Posted in: Managed IT Services

The Benefits of IT Consulting

February 10th, 2023 by admin

A man and a woman discussing and sharing ideas

IT consulting is a business service that provides advice and assistance to companies in the areas of information technology (IT) and digital transformation. This includes helping organizations analyze, design, implement, improve and maintain their IT...

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Posted in: Managed IT Services

What Are The Benefits of Managed Print Services?

January 5th, 2023 by admin

A woman's hand opening the lid of a white Multifunction Printer

Managed print services (MPS) are outsourced services that help businesses streamline their printing and document production processes by providing managed access to hardware, software, and maintenance. These services enable organizations to reduce operational...

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Posted in: Managed Print Services, Solutions

How Contact Center Solutions Can Be a Game Changer for Your Business

December 7th, 2022 by admin

Happy call center agents looking at the camera

Businesses of all sizes have been leveraging the power of contact centers to streamline customer service operations and provide customers with a better overall experience. Whether you are an established company or just getting started, contact...

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Posted in: Solutions