In the News

Industry News and Articles from Americom

Learn About the Benefits of VoIP

March 20th, 2023 by admin

A man pointing at digital polygons

VoIP, or Voice over Internet Protocol, is a communication technology used to make and receive phone calls over the internet. VoIP converts voice signals into digital data packets, which are transmitted over the internet in real-time. VoIP is becoming...

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Posted in: Hosted Phone Systems

Why Help Desk Solutions Are Necessary for Any Business

March 2nd, 2023 by admin

A smiling woman wearing a headset while talking to customers

Help desk solutions offer an efficient way for businesses to manage customer service inquiries, technical support requests, and other customer-related services. With the help of these tools, companies can respond quickly and accurately to customers'...

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Posted in: Managed IT Services

Cybersecurity Trends for 2023

February 22nd, 2023 by admin

A blue shield deflecting red skulls. Cybersecurity concept.

2023 will be a very important year for cybersecurity, as many businesses and organizations are expecting to face greater cyber threats in the coming years. With the proliferation of new technologies, such as 5G and artificial intelligence, there is...

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Posted in: Cybersecurity

The Benefits of IT Consulting

February 10th, 2023 by admin

A man and a woman discussing and sharing ideas

IT consulting is a business service that provides advice and assistance to companies in the areas of information technology (IT) and digital transformation. This includes helping organizations analyze, design, implement, improve and maintain their IT...

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Posted in: Managed IT Services

How Managed Cloud Services Benefit Your Business

January 24th, 2023 by admin

A silver cloud with a keyhole in the middle of it

Managed cloud services are a set of offerings that help organizations manage their cloud infrastructure more effectively. It includes services such as security and compliance, backup and disaster recovery, monitoring and analytics, cost optimization,...

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Posted in: Managed IT Services

What Are The Benefits of Managed Print Services?

January 5th, 2023 by admin

A woman's hand opening the lid of a white Multifunction Printer

Managed print services (MPS) are outsourced services that help businesses streamline their printing and document production processes by providing managed access to hardware, software, and maintenance. These services enable organizations to reduce operational...

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Posted in: Managed Print Services, Solutions

Everything You Need to Know About Data Backup and Disaster Recovery

December 21st, 2022 by admin

A hand turning a knob that says 'Disaster Recovery Plan'

Data backup and disaster recovery are important processes for protecting data from being lost in the event of a disaster or other unexpected interruption. Having an effective and reliable data backup and disaster recovery plan in place can help ensure...

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Posted in: Solutions