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How the Benefits of VoIP Help Your Employees

July 20th, 2021 by admin

Phone and laptop behind futuristic touch screen display

Communication is a crucial part of any organization. It would be difficult, and in some cases impossible, to conduct business without a reliable phone system. While it may not be the first thing that comes to mind in regard to your most valuable office technology, it’s vital to your operations. Given its importance, you should want a robust phone solution that has the ability to improve how your employees work.

Among the variety of communication options out there on the market today, voice-over internet protocol (VoIP) has become a favorite in the business world. There are a bevy of reasons why a company may choose to use a VoIP phone solution. However, the distinct advantages these phones offer is often the deciding factor.

The Benefits of VoIP

To understand why you should use VoIP for your business, it’s important to first understand what it is. Unlike traditional phones that rely on copper cables, VoIP hardware uses the internet instead. By converting your voice into a digital package, a VoIP phone sends your digital voice over a broadband connection. Through the internet, you’re able to connect with contacts effortlessly.

Since these phones are connected to the internet, they’re not limited to only voice calls. They are able to provide productivity advantages you can’t get with other phone options. As a result, every business stands to benefit from implementing a VoIP solution. Some of these benefits include:

Increased Mobility

The workplace has become drastically more mobile than in the past. Some employees frequently move from one location to another, while others may be working from home. In a business landscape like this, being able to adjust your phone services to meet the needs of your employees is very beneficial. This is one of the many areas where VoIP shines.

The problem with landline telephones is that every line is assigned a call number after it’s installed. If you move to a new office and want to keep your services, you’re going to have to contact the phone company to have those services transferred over to a new line. With VoIP, you can log in with any phone and access your services from anywhere.


It’s inevitable that your successful business is going to grow. As the business grows, your team may need to expand. Any extra staff you add are likely going to need their own phone systems. With traditional landlines, there’s a physical limit to how many phone lines can be installed for a building.

These limitations are virtually nonexistent for VoIP. Since VoIP is an internet solution for communication, all you need to do is connect your new phones to the internet. As a result, new users can be added easily for little cost.

Enhanced Collaboration

VoIP is great for connecting with clients, but it’s also exceptional for facilitating employee collaboration. Instead of paying for a separate service or special equipment for connecting departments, VoIP connects all employees to one network. This enables workers to perform collaborative actions like video conferences or screen sharing sessions.

Reduce Time Wasted on Voicemails

One of the biggest drains on staff productivity is voicemail. Going through all of your voicemails during the day takes up time you could be spending working on an important project. VoIP solves this problem in a number of ways.

For example, some employees have multiple voicemail inboxes. Through a VoIP provider, these inboxes can be condensed into a single, manageable inbox. Additionally, the power of VoIP allows you to convert voicemails into emails. This is beneficial because it means you won’t have to waste time repeatedly checking for new messages.

Ease of Integration

An understated benefit of VoIP is its ability to easily integrate with other platforms. Say your business uses Salesforce; your VoIP phone can be linked with this service. This means you have access to inbound call records and can place outbound calls, which can be an effective tool for improving customer relationships.

<2>Modernize Your Phone System With VoIP

When you need a reliable business phone solution, come to Americom Imaging Systems. We offer top-of-the-line VoIP phone systems that are perfect for any business. After we install your VoIP solution, you can expect an immediate positive impact on office productivity. Our team takes care of set up, training, and maintenance so you can continue focusing on what you do best.

To learn more about the benefits of VoIP and how we can help you, contact us today.

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