In the News

Industry News and Articles from Americom

How Help Desk Services Improve Business Performance

September 1st, 2023 by admin

a person with a headset on a call while working

In today's fast-paced business landscape, streamlined operations and efficient customer support are essential for success. As businesses continue to rely on technology to drive growth and innovation, the need for robust IT support becomes increasingly...

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Posted in: Hosted Phone Systems

What Are the Benefits of VoIP Phone Systems

August 2nd, 2023 by admin

A person holding a corded desk phone and dialing

In today's interconnected world, communication plays a pivotal role in both personal and professional spheres. As technology advances at an unprecedented pace, traditional landline systems are gradually being overshadowed by the emergence of Voice...

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Posted in: Hosted Phone Systems

The Benefits of Cloud Hosted Phone Systems

June 2nd, 2023 by admin

Business people standing in a lobby while talking to each other or on their cell phones

Cloud-hosted phone systems are quickly becoming the communication platform of choice for businesses, large and small. Cloud hosting allows businesses to access their PBX system from anywhere, providing agility and flexibility while avoiding expensive...

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Posted in: Hosted Phone Systems

Learn About the Benefits of VoIP

March 20th, 2023 by admin

A man pointing at digital polygons

VoIP, or Voice over Internet Protocol, is a communication technology used to make and receive phone calls over the internet. VoIP converts voice signals into digital data packets, which are transmitted over the internet in real-time. VoIP is becoming...

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Posted in: Hosted Phone Systems

What Is Unified Communications?

November 1st, 2022 by admin

A photo of people leaning on a wooden table

Unified communications (UC) is an integrated communications system that consolidates all forms of electronic communication, including voice, video, data, and mobile applications. It allows users to communicate using a single platform and interface....

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Posted in: Hosted Phone Systems

How the Benefits of VoIP Help Your Employees

July 20th, 2021 by admin

Phone and laptop behind futuristic touch screen display

Communication is a crucial part of any organization. It would be difficult, and in some cases impossible, to conduct business without a reliable phone system. While it may not be the first thing that comes to mind in regard to your most valuable office...

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Posted in: Hosted Phone Systems