Our Mission
When you enter a partnership with an IT or print services company, you should never feel expendable. Americom offers unmatched service to every client, regardless of their size or industry. Customer service is at the heart of our business, and our team members work diligently each day to ensure we meet our clients’ needs.
Ever since Americom opened its doors in 1990, our primary focus has been on client relationships. Even as the technology world changed dramatically and our business grew significantly, our priorities never shifted. We want to improve the companies we partner with through business technology instead of just selling them a product, and we run our business each day with that goal in mind.
Our team members do whatever they can to accommodate client needs. If you need a specialized invoice to meet your company’s accounting standards, we’ll work with you to create a compliant statement. Our team can build a custom IT program from scratch if our standard offerings don’t fit your expectations. Business technology isn’t a one-size-fits-all solution, which is why we work closely with each client to develop solutions specific to their business.
With the top IT professionals and customer service experts on our side, we tackle client issues head-on. If your current IT provider or program is no longer a good fit for your business, Americom can find a solution.
Learn About the People Who Shape Our Business Meet Our Leadership Team
Dave Dillenberger
Founder & CEO
DJ Dillenberger
President
Joe Boix
Vice President of Sales
Darrin Denney
General Manager & VP Technologies
Keith Engle
Service Manager
Angie Greathouse
Contracts Administrator
The Americom Advantage
Americom started as a small St. Louis company over 30 years ago, and we’ve grown into a business technology industry leader. The IT and managed print world are completely different now than when we began, but we have evolved and developed innovative solutions to stay ahead in our ever-changing industry. As a privately held company with a close-knit team, we can offer high-quality solutions without sacrificing customer service.
Americom has long-term partnerships with leading equipment and software providers, which allows us to offer our clients groundbreaking technology solutions. Our employees are fully equipped to solve any IT or print issue, whether you experience a cybersecurity emergency, a problem with your hosted phone, or a copier malfunction. With our provider partnerships, experienced team, and wide range of services, we are your full-service business technology partner.
Service
Unlike other IT providers, we are always available to address issues. Our help desk technicians answer the phone within three rings. We also offer in-person and remote services to address complicated problems. No matter what your issue is, Americom can help.
Expertise
Without our skillful, well-rounded team, we wouldn’t be able to provide the level of service that our company is known for. Each of our team members has their own specialty, which allows us to tackle every client service issue, no matter how obscure.
Flexibility
With our vast range of software and hardware options and customizable technology programs, we can find flexible solutions for any client. Our team is well-versed in developing unique solutions that fit every budget, industry, and business concern.
