Onsite/Remote Support

When it comes to resolving IT issues we've structured our support programs to fit your needs.  While some problems require onsite support, many can be handled quickly over a phone call or email.  Our goal is to provide the type of support that will get your specific problem fixed quickly so that you can be up-and-running and back to work!

Onsite

Our team of field service representatives is ready to help.  When you need us onsite, we'll be there fast to take care of hardware issues.  

Remote

Many issues can be handled over the internet.  With our remote support service our trained professionals can actually view a user's computer screen and resolve the issue.

Phone/Email

Sometimes you just need a question answered.  Our help desk is available by phone and email (customercare@americomis.com).  We'll get your question answered so you can get back to work!

To learn more about how you could benefit from our flexible support programs, contact us today.